Order process when you order online:
1. Enter your order and delivery address details.
2. Enter your credit card details on the WorldPay secure server. This completes your order. (WorldPay are one of the longest established and largest payment processing companies and are part of the Royal Bank of Scotland group).
3. WorldPay will immediately send you an e-mail receipt for your payment.
4. We aim to despatch all orders within 1 week (most orders are sent out quicker than this). We will send you an e-mail if the order is delayed longer than this.
Notes
1. The local currency price will vary a little depending on the exchange rate. On the WorldPay payment page you can select £, US$, A$ or €.
2. Purchases outside European Union might incur customs duty. This charge varies from country to country - please enquire locally if you require more information.
3. The instructions included are in English only.
4. Trueplane is currently available in right-handed version only.
5. Trueplane and Uniputt are not toys. Both products contain small parts.
To pay by cheque (UK only)
Please post your orders to:
Brooks Golf, 7 Airedale, Galgate, Lancaster. LA2 0RR.
Include your name and address in block capitals, the products you require, and your e-mail address. Please make the cheque payable to Brooks Golf and write your cheque guarantee card number and e-mail address or phone number on the back of the cheque.
Delivery
Uniputt is sent by first class mail for U.K. and airmail for other countries.
The order page gives you a choice of delivery services for Trueplane. U.K. orders can be sent by standard parcel service (no guaranteed time, typically 3 days) or special delivery (guaranteed next day service). Orders to other countries can be sent by the standard airmail service or UPS express service. The airmail service does not have a guaranteed delivery time but is cost effective - most parcels take 1 - 2 weeks but occasionally parcels can take up to 4 weeks. Parcels sent with UPS are on the express service, which does have a guaranteed delivery time (this varies with country but is a typically 2 days).
30 Day Money Back Guarantee
If, for any reason, you are not entirely satisfied with Trueplane you may return it in good condition within 30 days of the date of receipt and you will receive a full refund of the purchase price (not including return postage). Please use a recorded delivery service.
Your details
We will not pass on your details to any third party. We may contact you occasionally by e-mail in the future (e.g. with product information, offers or competitions) - select the check box on the order form if you do not wish to receive these.
Other terms and conditions
1. Brooks Golf reserves the right to refuse orders.
2. English Law applies to all transactions. |
